SAP AMS Basis Specialist

573

IMEA (India, Middle East, Africa)
India
LIXIL INDIA PVT LTD
Employee Assignment
Fully remote possible
Full Time
19 January 2026

A HOME FOR EVERYONE.

Every person on the planet dreams of a better home. And at LIXIL, we’re committed to making better homes a reality for everyone, everywhere.

We make it happen with pioneering water and housing technology solutions. Home to world leading brands like INAX, American Standard, GROHE, TOSTEM and many more, we touch the lives of more than a billion people each day, transforming houses into homes.

Our planet is the home we all share. So how we do business matters. Our inclusive and empowering culture, entrepreneurial spirit and commitment to having a positive impact on the planet are integral to our business strategy.

LIXIL today is on a journey of transformation. The world around us is changing. Technological advances. Evolving needs. New demographics. Shifting expectations. These changes serve as opportunities for solutions to be discovered, and to unlock progress for all.

We invite you to make this journey with us. It is as challenging as it is inspiring. Together we can shape the future of living. We’re a home for growth, for imagination, for creativity. A home for your talent and ambition.

A home for everyone.


Date updated:      03 Nov, 2025 

  Job Description: 

  • Job Title: Basis AMS Specialist 

 Purpose: 

Responsible for managing Lixil’s global SAP environment. 

Adhere to architecture design of the SAP systems. 

Provide guidance to first, second and third line teams on SAP best practices. 

 Main role/ Responsibilities: 

Ensure the SAP based systems operate reliably and efficiently in a secure environment. This includes assisting with the configuration and maintenance of High Availability and Disaster Recovery SAP solutions. 

  • Provide support for other applications and services as requested by the SAP Centre of Excellence. Contribute as possible where the area is outside of the job holder’s technical expertise. 
  • Provide second/third line technical support in areas where job holder possesses unique technical expertise.  
  • Ensure effective root cause analysis and problem management. 
  • Provide technical and operational expertise for Major Incident Management and ensure timely resolution of Major Incidents 
  • Provide technical feasibility and appropriateness of proposed incident & problem resolutions when alternative solutions are available 
  • Provide appropriate assessment of SAP OSS notes with regard to relevance for Lixil Operations 
  • Perform detailed planning & project management of implementation activities for updates & patching where required 
  • Perform system health audits to validate system status & report to SAP Centre of Excellence Lead 
  • Ensure the adherence of SAP functional best practices are adhered to during Incident and Problem investigation and resolution 
  • Complete quality documentation for the SAP environments 
  • Liaise with the functional SAP experts and business teams in order to assist with the ongoing functional support of SAP 
  • Build, manage and maintain effective relationships with SAP Centre of Excellence, third party suppliers and the Business streams 
  • Perform different types of upgrade (Kernel upgrade, SPS upgrade, version upgrade, EHP upgrade) 

 

Job Requirements: 

Proven SAP Basis operational expertise of minimum 5 years or more in both support and implementation scope of work. 

Personality: 

  • Attitude to listen and understand the needs of respective parties. 
  • Effective and skillful communicator. 
  • Experience with working in a relevant international environment doing Incident resolution, problem management and change request/enhancement support. 
  • Customer focus and shows ownership of incidents and problems. 
  • Self-starter to sometimes work under limited guidance and instructions. 
  • Good team worker with strong communication and interpersonal skills. 
  • Positive, proactive, enthusiastic attitude, self-motivated. 

 

Generic working competencies: 

  • Excellent logical thinking mind to differentiate sequence of events. 
  • Excellent critical thinking skills to identify root cause of issues to drive for efficient results 
  • Operational Basis Administration Experience in S/4, ECC, BW/4, CRM, Content Server, Web Dispatcher, SAProuter, BO BI Platform, BO Data Services.. etc. 
  • Technically proficient in Linux, Unix, and Windows. 
  • Dedicated to improving the required quality of system performance and solutions. 
  • Good understanding towards timeline impact of projects. 
  • ITIL Knowledge and Experience 
  • SCRUM Knowledge and Experience 

 

Support experience: 

  • Change & Transport Management 
  • SAP Profiles and its usage 
  • Job Management 
  • Printer/Spool Management 
  • Workload issues in SAP 
  • SAP Process Management 
  • Support Packs & Support Stacks 
  • Unicode & Non-unicode system 
  • Kernel Upgrade and Steps involved 
  • System Refresh/Copy and steps involved 
  • Different types of client copies 
  • System monitoring 
  • Batch Management  
  • STMS usage and configuration 
  • SAP client Management 
  • Security Management (tech, roles built, UAM) 
  • ALE / IDOC Admin 
  • System Maintenance (stop/start, profile parameters etc) 
  • SOLMAN (SMSY, MOPZ, EWA, BPM) 

 Recommended (good to have) SAP training: 

  • ADM100 - Basis Admin 
  • ADM103 - Basis Admin 
  • ADM200 - Basis Admin - Java Stack 
  • ADM315 – Performance Tuning 
  • Any types of installations 

 

Language skills:  

  • Fluent business English, both verbally as well as in written communication 

A HOME FOR EVERYONE.

Every person on the planet dreams of a better home. And at LIXIL, we’re committed to making better homes a reality for everyone, everywhere.

We make it happen with pioneering water and housing technology solutions. Home to world leading brands like INAX, American Standard, GROHE, TOSTEM and many more, we touch the lives of more than a billion people each day, transforming houses into homes.

Our planet is the home we all share. So how we do business matters. Our inclusive and empowering culture, entrepreneurial spirit and commitment to having a positive impact on the planet are integral to our business strategy.

LIXIL today is on a journey of transformation. The world around us is changing. Technological advances. Evolving needs. New demographics. Shifting expectations. These changes serve as opportunities for solutions to be discovered, and to unlock progress for all.

We invite you to make this journey with us. It is as challenging as it is inspiring. Together we can shape the future of living. We’re a home for growth, for imagination, for creativity. A home for your talent and ambition.

A home for everyone.

LIXIL is an equal opportunity employer, with an inclusive culture that embraces diversity. We will consider all qualified applications for employment without regard to race, ethnicity, nationality or national origin, color, religion or beliefs, sex, sexual orientation, gender identity or expression, veteran status, or disability status.

This opportunity is closed to applications.